Frequently Asked Questions
Got Questions? We've Got Answers!LynksHub is a freelance Service Provider platform in Jamaica that connects customers with skilled service providers across various fields, including plumbers, babysitters, electricians, painters, private chefs, accountants, and more. Customers can browse, select, and book trusted service providers directly through the platform, while freelancers and professionals can showcase their services and manage client bookings efficiently.
To book a Service Provider on LynksHub, simply visit the platform and search for the type of service you need (e.g., plumber, babysitter, accountant). You can browse through profiles, read reviews, and view the availability of providers. Once you've found a suitable professional, you can book their services directly through their profile, and they will confirm the appointment with you.
After a service has been completed, customers can rate and review the Service Provider based on their experience. These reviews help future customers make informed decisions when selecting a provider. Service Providers also benefit from positive reviews that build their reputation on the platform. Both Service Providers and customers are required to verify their identity upon registration, fostering a secure and trustworthy environment.
To foster the safety and trustworthiness of the platform, all users—both Service Providers and Buyers—must verify their identity during registration. This process may include submitting a valid ID and other necessary documents as required by LynksHub. During registration, users are redirected to shufipro.com to undergo the verification process. Identity verification helps create a secure environment for transactions and interactions.
Yes, customers can message Service Providers directly on LynksHub before booking. This feature allows you to ask questions, discuss service details, and negotiate pricing before confirming a booking. It helps ensure both parties are clear on expectations before any commitment is made.
On LynksHub, you can browse through Service Providers' profiles, which include detailed descriptions of their services, availability, pricing, location, and reviews from other customers. You can also communicate directly with providers to ask questions and get more information. By reviewing profiles and ratings, you can choose the provider that best meets your needs.
No, all Service Providers on LynksHub are independent freelancers, not employees of the platform. LynksHub serves as a marketplace that connects customers with freelancers offering various services, allowing them to negotiate and manage their agreements directly.
LynksHub acts as a facilitator, providing a platform for customers to connect with Service Providers. It is not involved in the transaction or service delivery itself. LynksHub does not set prices or dictate the terms of service; these are agreed upon directly between the customer and the service provider.
To create a safe and trustworthy environment, LynksHub requires all users to verify their identity upon registration. Additionally, the platform has a rating and review system, allowing users to assess service quality and build trust based on feedback from previous interactions. LynksHub collects all payments through our trusted payment processing partner and will intervene should there be any pricing or service disputes.
LynksHub charges Service Providers a processing fee of 15 to 20% per transaction. For customers, there is a flat rate service fee of $500 JMD applied to each transaction. These fees help maintain the platform and provide a seamless experience for both customers and Service Providers.
